WARRANTY Length: 2-year Supplier Warranty: Guarantee from the date of purchase against any defects in the material or workmanship. Please return the product directly to our warehouse along with $10.00 for return shipping and handling and the dated proof of items purchased. We will repair or replace within 30 days upon receipt. This warranty does not cover accidental damage, improper handling (as with an airline), unauthorized repair attempts and specially excludes claims for direct, incidental or consequential damages. RETURN: If you wish to return your online purchase: You must return you're purchased within "10 days of arrival" with original carton and unused. You must call or email for a return authorization number. Send the merchandise back to us using traceable mail. Once we receive your package, we will promptly exchange or refund as you instruct. We don't refund shipping charge. RETURN POLICY: If for any reason you are not satisfied with a product, please contact us before sending the item back. Since we deal with several sources, we will need to send you proper instructions on how and where to return the item(s). We guarantee that all products you buy are free of defects or you may return it immediately for a new replacement. If your item was damaged during shipment, please contact us and we will send you proper instructions on how to file a claim. If you are not satisfied with your item, you may return it to us within a period of 10 days. Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error. When returning an item, please make sure to use the original packaging with all accessories and owners manual. Please note that all Nintendo Wii consoles have a 20% Re-stocking Fee for Cancellation or Return and no Refund on Shipping Cost. Our return address is: Travel Coolers, Inc. 18151 NE 31st CT. Suite 1017 Aventura, Florida 33160 Proof of purchase, such as a copy of the original sales receipt or packing slip invoice is require. Sales tax: A sales tax of 6.5% will be charged to deliveries made in the state of Florida. A sales tax of 8.25% will be charged to deliveries made in the state of California. Shipping Charge: We used UPS, to know how much is your freight charge, put the item in the basket and complete your shipping address, the system will tell you how much will cost. Made In: Assembled Country of Origin: China Components Country of Origin: China Please let us know how we can serve you! You can contact us: ------------------------------------------------ Money Order or Checks need to be send to the Corporate Office. Travel Coolers, Inc. 18151 NE 31st CT, Suite 1017 Aventura, Florida 33160 Phone: (561)691-3288 Fax: (954)337-3723 E-Mail: Sales@Travel-Coolers.com Shipping Address: 18151 NE 31st CT., Suite 1017 Aventura, Florida 33160 --------------------------------------------------- Sales@Travel-Coolers.com CUSTOMER RATING: Order: 1885 Rating: Good Comments: Price Rating: OK Shipping Options Rating: OK Delivery Rating: OK Ease Of Purchase Rating: Good Customer Service Rating: Good Title: Body: ----------------------------------------------------- Order: 1805 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body: Overall Im pleased with my experience. There was a delay in my shipment that I was not informed about until I wrote in and asked if there was a problem. I would have like an email simply informing of the problem without having to ask. I did get the merchandise. TravelCoolers was professional and efficient in their communications. Good merchant. I would order again from them without hesitation. ---------------------------------------------------- Order: 1801 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very happy with the ability to speak to the owner to instruct special comments regarding order. will continue to use this service for all my needs. Wonderful experience and ease of ordering. Thank you! ---------------------------------------------------- Order: 1783 Rating: Excellent Comments: Price Rating: OK Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was very worried about this purchase, given the demand for Wii and counterfeit issues. While I have yet to plug it in, I did have good contact with the staff and received it in a timely manner. Im very happy with my purchase experience thus far. I have recommended this site to friends. ---------------------------------------------------- Order: 1738 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very happy with product and also I emailed them and they respond in timely manner. Thank you. ----------------------------------------------------- Order: 1726 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very easy to deal with and use website and order procedures. Excellent quality cooler...my friends & I think the traveling cooler is the best idea yet and so functional to take anywhere. ---------------------------------------------------- Order: 1699 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent cooler, size is perfect for use as a an insulated daily lunch bag for work. Very fast shipping and definately priced well. ---------------------------------------------------- Order: 1157 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Not Rated Customer Service Rating: Excellent Title: Body: ----------------------------------------------------------- Order: 1153 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: ----------------------------------------------------------- Order: 1143 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great little item, perfect for my use. Fast shipping, and great price too. Highly recommend the site. Thanks --------------------------------------------------------- Order: 1136 Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: OK Ease Of Purchase Rating: Good Customer Service Rating: OK Title: Body: ----------------------------------------------------- Order: 1120 Rating: Excellent Comments: Price Rating: OK Shipping Options Rating: OK Delivery Rating: Excellent Ease Of Purchase Rating: OK Customer Service Rating: Excellent Title: Body: I got my item within 5 days!! Very pleased with item and the speed of delivery. The website was a little confusing when it came to ordering. ------------------------------------------------------Order: 1113 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Good Title: Body: Very pleased with our cooler. Ordering was easy and arrived on time. Thinking of ordering another cooler. Great for cruises, car trips or anytime you need to keep things cold. Very sturdy. ------------------------------------------------------ Order: 1059 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Exactly what I was looking for and at a great price. ------------------------------------------------------ Order: 1026 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great Product!!!!!!!!!!!! ------------------------------------------------------ Order: 1022 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: placed my order online and received my travel cooler right away. I was pleased with my purchase and everything was great with the transaction. ------------------------------------------------------ Order: 1005 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Company handles all questions and concerns with diligence and sincere care. Recommend purchase from this supplier. wuality product good price. Excellent customer service. ------------------------------------------------------ Order: 952 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Bad Delivery Rating: OK Ease Of Purchase Rating: OK Customer Service Rating: Good Title: Body: I was very pleased with the product I purchased from Travel Coolers. The price was below other websites I viewed and I was definitely pleased with that aspect and more so when I received the item. Delivery of my purchase was fast although very pricey. I did need the item delivered quickly but I believe the shipping prices were high. I called to speak to someone in customer service to get an estimate date of delivery and the gentleman on the phone was very pleasant and helpful. All in all, I was pleased but those shipping prices have to come down a bit. ---------------------------------------------------------- Order: 937 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body: Im satisfied with the product but the package had been damaged in shipment. I guess that the problem was with the carrier. ----------------------------------------------------------- Order: 927 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This merchant made my shopping extremely easy, especially by accepting PAYPAL as a method of payment. The swiftness of delivery really blew my mind, as I am a soldier stationed in Southwest Asia. I will definitely look to them again for future purchases. -------------------------------------------------------------------------------- Order: 902 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Every thing went very good. -------------------------------------------------------------------------------- Order: 898 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Title: Body: Thank-you, my items arrived in great time and were exactly as ordered -------------------------------------------------------------------------------- Order: 901 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Quisk sevice, quality product, great price. Would order from them again. ----------------------------------------------------------- Order: 886 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: OK Title: Body: Product arrived timely and in good condition. I would love to see where the product will ship from on the pages where I choose my shipping options. That way I can decide if its worth upgrading the shipping. In this instance, if Id known it was shipping from California, I probably would have upgraded rather than wait a week. -------------------------------------------------------------------------------- Order: 881 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Good Title: Body: ---------------------------------------------------------------------------- Order: 756 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: ---------------------------------------------------------- Order: 754 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: ---------------------------------------------------------- Order: 745 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: the cooler are great! I ordered 3 and my adult children are fighting over them-delivery was fast. ---------------------------------------------------------- Order: 737 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: ---------------------------------------------------------- Order: 735 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Good Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:we received our merchandise this afternoon via ups. it was exactly what we were looking for. will use your site again. ------------------------------------------------------- Order: 723 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: ----------------------------------------------------------- Order: 707 Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: Other than my box being a little dinged up, the cooler was a hit. ----------------------------------------------------------- Order: 699 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body: This transaction went well. Item is great and received product in a very timely fashion. Would order again from this merchant. Thanks. C.W. ----------------------------------------------------------- Order: 675 Rating: Excellent Comments: Price Rating: OK Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: ----------------------------------------------------------- Order: 663 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: OK Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very please with prompt arrival, but thought shipping cost on the high side. On the design side. Opening lid cumbersome as it is hindered by the backback frame and wont open all the way. ----------------------------------------------------------- Order: 655 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was amazed at how fast they got to my home. I am also incredibly impressed with the quality and the price of these coolers. I shopped around quite a bit and the same coolers I paid $30 for were between $70 and $80. The same quality!! Thanks.... --------------------------------------------------------- Order: 505 Rating: Excellent --------------------------------------------------------- Order: 504 Rating: Excellent Comments: we show the cooles to my frends and like to order some thanks jesse --------------------------------------------------------- Order: 500 Rating: Excellent Comments: I received both items ordered within a week. I am very pleased with the service. --------------------------------------------------------- Order: 499 Rating: Excellent --------------------------------------------------------- Order: 497 Rating: Good Comments: I thought this was a backpack type of a cooler. That is what i am looking for. To you have this type of cooler. Thank kevin upright --------------------------------------------------------- Order: 493 Rating: Excellent Comments: Although I had delay in getting the goods, they were there to get in touch with. When you email them you got a responce almost immideately which was very good. I would recomend them and would buy from them again. Errol --------------------------------------------------------- Order: 490 Rating: Good Comments: Shipping costs were high. Perhaps the US Post Office should be an alternative to FedEx and UPS. |